Privacy Policy

Who we are

Nexally Technologies provides Nexally, cloud accounting software for businesses trading in Zimbabwe. This policy covers the Nexally website and application.

What we collect

When you apply for an account, we ask for:

• Business details — company name, trading name, registration number, address, telephone and email.
• Tax details — your TIN, VAT number where you are registered, and your ZIMRA region.
• Certificates — your tax registration certificate, and your VAT certificate if you are VAT registered, which we use to verify the details above.
• Contact person details — name, email and telephone for the person we deal with.

Once your account is live, the application holds the accounting records you enter: customers, suppliers, invoices, payments, expenses, stock and the ledger built from them.

How we use it

• To verify your business against your ZIMRA registration before we create an account.
• To register your fiscal device with ZIMRA and submit fiscalised receipts on your behalf, as the law requires.
• To provide the accounting features you sign up for.
• To bill you for your subscription and to contact you about your account.

We do not sell your information, and we do not use your accounting records for advertising.

Who we share it with

• ZIMRA — fiscalised receipt data, as required by the Fiscalisation Data Management System. This is the purpose of the service.
• Our payment gateway — the details needed to collect your subscription payment when you pay by mobile money.
• Our infrastructure providers — hosting and file storage, who process data on our instructions only.

Where it is stored

Each business's accounting records are held in a separate database schema, so one customer's books are not mixed with another's. Certificates you upload are stored privately and are never given a public link; staff reviewing your application open them through links that expire.

How long we keep it

We keep your accounting records for as long as your account is open, and afterwards for as long as Zimbabwean tax law requires records to be retained. Applications that are declined are kept only as long as needed to answer questions about the decision.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to support@nexallytechnologies.co.zw and we will respond.

Changes to this policy

If we change this policy we will update the date at the top of this page, and tell you directly if the change materially affects how we handle your information.

Contact

Questions about this policy can go to support@nexallytechnologies.co.zw.